• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion G6

I need to perform updates on my hp Pavilion G6 notebook that is Windows 7 Home Premium edition. How do I find my series number? Or could someone provide me with the direct link? On my startup screen, I press ESC and it gives me the serial number and a Product # that is 7 characters long a hashtag (#) and then 3 letters. None of this tells me how I can possibly update this computer for a friend who is terminally ill. I am familiar with completing the process with a flash drive, but I have no idea what to download to the flashdrive. Please help!

Thank You!

1 REPLY 1
HP Recommended

Hi:

 

What is the product number information including the #ABA?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.