HP Pavilion Laptop (15z) Shuts Down instead of going to Sleep

[LTegl]

New (<2 weeks) HP Pavilion has started shutting down when inactive instead of going into sleep mode.  It's powered (not running on battery) and I've checked all my power saving modes and all other settings I can think of.  All Microsoft and HP updates have been done.  It's not following my power saving mode because I changed 'inactivity' settings to be longer but if it's idle for 10-15 minutes (sorry, haven't an exact time), it shuts down.

[Echo_Lake]

@LTegl
Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:  

To add or remove shutdown options, do the following:

1. In Windows, search for and open Power Options.

2. Click Choose what the power buttons do.

   Figure: Choose what the power buttons do

   

3. Click Change settings that are currently unavailable.

   Figure: Change setting availability option

   

4. In the Shutdown settings section, make sure the check boxes next to the shutdown options you want to see in the shutdown options are checked.

   Figure: Sleep and Hibernate shutdown options

   

5. Click Save changes. The options you chose are now displayed in the shutdown options.

Hope this helps! Keep me posted for further assistance.
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