-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Pavilion Notebook Battery Problems

Create an account on the HP Community to personalize your profile and ask a question
01-03-2020 03:20 PM - edited 01-03-2020 07:01 PM
For the last two years now my laptop has been flashing the low battery warning then shutting off regardless if its plugged in or has a full charge. I replaced the battery and the AC power cord because I thought that was the issue but it still flashes the low battery warning and shuts off. At first thought, this only happened if I was on the laptop for more than an hour at a time, so I tried to limit my use but that doesn't seem to make any difference. I have tried to keep the laptop lifted with good airflow because I thought maybe it was getting too warm, but that hasn't worked either. I keep it plugged in because it's just easier that way when it shuts off, I can just restart it. I also want to note that when it does shut off and I turn it back on its like the computer just went to sleep, all my pages are still up just the way they were before it shut down. Any idea what is going on with this thing?