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HP Recommended
HP Pavilion TouchSmart 15-b100sa Sleekbook
Microsoft Windows 8.1 (64-bit)

Can i get the recovery media for my unit ?

1 REPLY 1
HP Recommended

Hi:

 

The product specs for your notebook indicate that it originally came with W8 from HP.

 

HP Pavilion TouchSmart 15-b100sa Sleekbook Product Specifications | HP® Customer Support

 

I highly doubt HP sells recovery media for that model series anymore, but you can check HP's e-partner at the link below and see if they sell recovery media for your notebook.

 

Buy HP Recovery Media? | Best2serve

 

If you need to reinstall W8.1, here is a way you can do that for free by using the W8 product key in your notebook's BIOS:

 

Install W8.1 by creating the Microsoft installation media, using another Windows PC...You want the plain W8.1 64 bit ISO file.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

At the beginning of the installation routine, you can delete every partition on the hard drive.

 

If you are asked to enter a product key during the installation process, use this generic key.

 

This is the generic key for W8.1 'standard.'

 

 334NH-RXG76-64THK-C7CKG-D3VPT

 

If you had to enter the generic key, manually change the generic product key to the W8 'standard' key in your PC's BIOS in the PC settings menu.

 

After you get W8.1 installed, and you had to manually enter the generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

 

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or USB flash drive so it is bootable.

 

Then you can install the available drivers and software from the  PC's support page.

 

HP Pavilion TouchSmart 15-b100sa Sleekbook Software and Driver Downloads | HP® Customer Support

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