HP Pavilion X360 Convertible 14-ba175nr: Recovery Issue after HDD Replacement

[windeye]

Bought the notebook (see title) 3 years ago, and the original HDD is failing. I research and followed the HP process to 

1. backup user files;

2. download HP cloud recovery tool; run the tool to create recovery USB;

3. remove old HDD, and install new one. verify in BIOS that the new HDD is recognized

4. boot from recovery USB, and take it from there

Steps 1-3 are good, my issue is at step 4. After selecting the boot media (the recovery USB), a few terminals flashed, and I got the following error:

This computer is not supported by the System Recovery Media.

You will not be able to continue to recover this system with these Media.

Error: 0100-83C4-830F, 8310,8567

Lots of time is spent on googling and finding the solution, but no avail. I eventually just reset the Notebook, and installed a plain Windows 10, no HP recovery partition on the new HDD. The notebook seems to run fine after I updated device drivers.

Would I miss anything by doing this? Any troubles in future? I still have a chance to do it the proper HP way at this point in time, if you know a solution to the recovery USB issue. Thanks.

[Paul_Tikkanen]

Hi:

You should be fine with a clean install.

I've gotten that error on one of the cloud recovery flash drives I made too, and took the only option out of it, which was to clean install W10.

You can install the HP support assistant to check for updates, tune your PC and whatnot.

HP Support Assistant | HP® Official Site

Click on the orange download button on the upper right side of the page.

[IceMocha]

I got the same problem. Just I didn't even install a new HD.

I have a HP Pavilion x360 Convertible 14-bal153c. I tried to use the HP System Recovery Media on USB. Following all instructions and got an error code like you.

My error code is also 0100-83C4-830F,8310,8567