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‎11-22-2020 11:24 AM

HP Recommended
Product: Pavilion X360
Operating System: Microsoft Windows 10 (32-bit)

Hi, my pavilion X360 will not turn on - it was working perfectly the lid was closed and then it will not open up again.  The light with the power button is currently red - telling me power is going into the machine.  I have held down the power button, tried loads of times and nothing.  It is 3 months old!!!

1 REPLY 1

‎11-30-2020 12:52 PM

HP Recommended

@AnnabelJeff

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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