01-20-2016 02:45 PM - edited 04-26-2016 11:59 AM
Product: Pavilion dv5-2035dx
OS: Dual boot Linux Mint 16 and Windows 7 Home 64-bit (no HP recovery partition)
HP Recovery Disks: I have them but can't use them because the DVD laser doesn't work (CD only)
- While in normal use, screen suddenly had black and grey vertical lines
- After restart, computer turns on and fan runs, but screen is black
- CTRL button flashes white light: 2 flashes, pause and repeat (BIOS corruption)
Hello, I am trying to recover from BIOS corruption, hoping it's not a failing mobo.
At step 1.11, I don't get the "HP System BIOS Update Utility" screen. Instead, I get this:
1. Is there any easy way to get this .exe on a USB? (I have tried 3 computers and 3 USB cards, so WTH?!)
2. If not, can I just unpack it and create a bootable USB in another program by copy/pasting the BIOS file?
3. Is there anything else I should try before flashing the BIOS???
Thanks in advance for your assistance. ^^
UPDATE: The "BIOS error" was actually the video card that failed due to repeated overheating. The repair shop replaced the video card and repaired the overheating problem (I didn't ask how), and my computer is as good as new.
Solved! Go to Solution.
01-21-2016 02:53 PM
Welcome to the HP Forums!
It is a terrific place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide:
I grasp that you are trying to save your bios files to the USB drive, but following the instructions you have not been successful.
I am assuming you are using a different computer.
You should be able to download the bios software file and choose run. You should then get the install wizard to follow and create the USB flash drive.
Once completed you should be able to take it to your notebook to restore the bios.
Please let me know if this helped.
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Best of Luck!
04-26-2016 11:55 AM
For anyone who has a similar problem with their computer, my "BIOS error" (as coded by my computer's flashing lights) turned out to be a failed video card.
The repair shop said this happens when computers overheat frequently, which mine often did. So, they changed the video card and fixed the overheating problem, and my computer is back in working order. :)