HP Pavilion dv6-3183, the screen is black

[BSOD123]

its old but i wanna use linux on it, screen is black,mute button and wifi button are red and sometimes the caps button is white whithout blinking.

[Raj_05]

Hi @BSOD123,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP Pavilion dv6 is having some issues booting up, which might be preventing you from installing Linux. Here are some steps to troubleshoot.

Check Power and Connections:

• Ensure that the laptop is properly connected to a power source and that the battery is charged.
• Disconnect any peripherals (USB devices, external monitors) and try booting up again.

Perform a Hard Reset:

• Turn off the laptop.
• Disconnect the power adapter and remove the battery (if removable).
• Hold the power button down for 15-20 seconds to discharge any residual power.
• Reconnect the battery and power adapter, then try turning the laptop on again.

Check for Display Issues:

• Try connecting the laptop to an external monitor or TV using the appropriate cable. If the external display shows the BIOS or boot screen, the issue may be with the laptop's screen or its connection.

Inspect the Laptop’s LEDs:

• The red mute and WiFi buttons might indicate a hardware issue or error. Consult the laptop's manual or HP's support site for details on what the LED colors mean for your specific model.

Reset BIOS/UEFI Settings:

• If you can access the BIOS/UEFI settings (often by pressing F2, F10, or Esc during startup), try resetting them to default settings.

Listen for Beeps or Look for Error Codes:

• If your laptop emits beeps or displays any error codes, refer to the HP support documentation to diagnose the problem.

Test RAM and Hard Drive:

• If you're comfortable with hardware, reseat the RAM modules and check connections to the hard drive. Faulty or improperly seated RAM can cause boot issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[BSOD123]

yeah thanks but the screen is completly dark, no output from hdmi and cant boot into bios, connections should be fine, i already hard reset a ton of times and the support for it is gone

[BSOD123]

i opened it and re-connected the blue-like wires and nothing changed except i dont see the white light anymore

[Raj_05]

Hi @BSOD123,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support