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HP Recommended
HP Pavilion g6-1273sl
Microsoft Windows 10 (64-bit)

teach_hw_0-1593275184538.png

I can't install windows 10 64 bit because the drivers are out of date

teach_hw_1-1593275660630.png

 

1 REPLY 1
HP Recommended

@teach_hw
Thank you for posting on the HP Support Community.

 

Before installing Windows 10, update your software, drivers, and BIOS, create recovery discs for your current operating system, and back up your files. You might also need to decrypt the hard drive.

Step 1: Install the latest software and driver updates from HP Support Assistant

Download and install the latest version of software and drivers from HP. See Downloading or Updating Software and Drivers for HP Computers for more information.

Step 2: Update the BIOS

Download and install the latest version of the BIOS for your computer. See Updating the BIOS for more information.

Step 3: Create recovery discs and back up your important files

Create recovery discs and use File History to back up your data.

  1. If you have not already done so, create a set of Windows 8.1 or Windows 7 system recovery discs or save a recovery image to a USB storage device. If a problem occurs during the installation process, you can use HP System Recovery to return your computer back to its original software configuration. To create your recovery solution, see Obtaining HP Recovery Discs or an HP USB Recovery Drive.

  2. You can use File History to back up your files and transfer them to Windows 10. To create a backup of your files, see Backing Up Your Files (Windows 10, 😎.

Step 4: Decrypt the hard drive (if applicable)

The Windows 10 installation does not complete if the hard drive is encrypted. If you have encrypted the hard drive, you must decrypt the hard drive before beginning the installation.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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