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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Pavilion power button

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02-14-2019 11:03 AM
The Power button on my laptop is not working properly. I push the button and the light blinks then goes out and nothing happens. I noticed this yesterday and I finally got it work after many tries of holding the button down, leaving it alone for a few minutes then just abrubptly pushing the button once. Today I am having the same problems.
Again, It it finally works after I try all of those things then leave it alone for 10 minutes, but I don’t understand why it is giving me problems. Maybe my power button is going out?
I don’t know if this has to do with it, but my computer only charges when it is shut off. This issue happened about 3 weeks ago. The laptop is only 2 years old and I have already had to send it in once last year for hard drive issues.
02-16-2019 08:49 AM
Welcome to HP forums.
This look's like a mechanical failure.
In this case, I'd request you to speak to the support team for further assistance. 🙂
1) Click on this link - http://www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
Fill the web-form and proceed further.
Feel free to reach out if need any other assistance.
Thanks,
Barachiel
I am an HP Employee