HP Pavilion stuck on "please wait while we install a system update"

[GreenRanger]

I recently updated to update a pavilion BIOS. After the computer restart, the machine is stuck on the ""please wait while we install a system update". I've removed the battery. placed in back in again and went into BIOS and had to update time/date as it was set incorrectly. saved and exited - no change. I've also tried restoring the BIOS to previous version and while it appeared to work, it is still suck on please wait...

tried to boot into legacy mode and that did not work. 

I've run all diags and the HDD comes back clean. 

I've tried using the HP recovery tool, but it won't recognized the product ID. I am running the tool from my lenovo, but even after entering the correct product ID it says not recognized. 

Anyone have this issue and found a resolution? 

[VikramTheGreat]

Hi @GreenRanger,

Welcome to the HP support community.

We're sorry to hear you're experiencing issues after the BIOS update on your HP Pavilion. It sounds like you've already tried several good troubleshooting steps. To better assist you with this complex situation, please reach out to us via private message with your product details and serial number so we can explore further recovery options and help resolve this for you.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support