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Hadson
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HP Pavilion x2 - OS installation and format problem.

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HP Pavilion x2
Microsoft Windows 10 (64-bit)

Hi, I have laptop HP Pavilion x2 10-n140nw and some time ago suddenly it stoped working. When i was trying to turn it on it shows:

image.png

When i set security boot in bios to disabled i got something like this:
image.png

 

Then i was trying to scan through HP center (F2 or F3 dont remeber). Scan ended with success. So i decided reinstall windows using my dreamspark windows 10 (64 bit).  So i formatted the partition bellowed (3) and installed on it (i did not remove and touched any of the other partitions):

image.png

 

After it finished i reset bios on the HP center. 

Then i got this error:

image.png

 

I am not able to do anything in the moment. When i try to run diagnostic from HP center it end in the moment and in logs i can see:

 

image.png

 

Hope this is good place to ask for help. Is there anything what can i do to get it running? Thank you.

 Edit: I tried F11 since begining and it's not working.  As you can see on screenshot recovery partition (last one) is still there.

 

Edit2: I reinstalled windows again, and this time it is working, and even HP diagnostig started working but boot not found still

 

Edit3: Test HP diagnostig stop working again.

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KrazyToad
HP Support Agent
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@Hadson

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

Since you are still getting the same error Boot Device Not Found 3F0, please follow the instructions in this Link: https://support.hp.com/in-en/document/c01443463

 

Keep me posted how it goes

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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Hadson
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Hi, thank you for answer.

Tried things you recommended. 

I am not able to scan hard disc (on my computer i have storage instead) because it shut down in less than second and log the logs visible on screenshot. When i am trying to install microsoft windows 10 64 bits from MS webiste  at the end of installation i am getting messge (not accured because i translated it form my language): Windows wasn't ably to finish installation because it cannot setup startup boot configuration. Why it cannot setup it? Is this version of computer required some kind of special windows ? or there are some lock?

Thank you.

PS: I tryied to open console and type commands like /fixboot and /fixmbr. Second one successfully ended and first one responded with access denied.

 

I have one important question though. Can I or Should I delete all the partition visible on screenshot before installation? And why i am not able to delete partition number 3 (unallocated space does not appear)

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KrazyToad
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@Hadson

 

Thanks for keeping me posted. Do you have the HP Recovery Media with you?

 

If you do not have the Recovery Media, I suggest you contact our phone support and order one

 

Once you have the Recovery Media, you can reload the Windows.

 

Please follow the instructions I sent in the private message

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

 

KrazyToad
I Am An HP Employee

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