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- HP Pavilion x2 - OS installation and format problem.

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01-09-2019 02:59 PM - edited 01-09-2019 04:59 PM
Hi, I have laptop HP Pavilion x2 10-n140nw and some time ago suddenly it stoped working. When i was trying to turn it on it shows:
When i set security boot in bios to disabled i got something like this:
Then i was trying to scan through HP center (F2 or F3 dont remeber). Scan ended with success. So i decided reinstall windows using my dreamspark windows 10 (64 bit). So i formatted the partition bellowed (3) and installed on it (i did not remove and touched any of the other partitions):
After it finished i reset bios on the HP center.
Then i got this error:
I am not able to do anything in the moment. When i try to run diagnostic from HP center it end in the moment and in logs i can see:
Hope this is good place to ask for help. Is there anything what can i do to get it running? Thank you.
Edit: I tried F11 since begining and it's not working. As you can see on screenshot recovery partition (last one) is still there.
Edit2: I reinstalled windows again, and this time it is working, and even HP diagnostig started working but boot not found still
Edit3: Test HP diagnostig stop working again.
01-10-2019 10:37 AM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I have gone through your Post and would like to help
Since you are still getting the same error Boot Device Not Found 3F0, please follow the instructions in this Link: https://support.hp.com/in-en/document/c01443463
Keep me posted how it goes
Thank you and have a great day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-12-2019 12:20 PM - edited 01-12-2019 01:53 PM
Hi, thank you for answer.
Tried things you recommended.
I am not able to scan hard disc (on my computer i have storage instead) because it shut down in less than second and log the logs visible on screenshot. When i am trying to install microsoft windows 10 64 bits from MS webiste at the end of installation i am getting messge (not accured because i translated it form my language): Windows wasn't ably to finish installation because it cannot setup startup boot configuration. Why it cannot setup it? Is this version of computer required some kind of special windows ? or there are some lock?
Thank you.
PS: I tryied to open console and type commands like /fixboot and /fixmbr. Second one successfully ended and first one responded with access denied.
I have one important question though. Can I or Should I delete all the partition visible on screenshot before installation? And why i am not able to delete partition number 3 (unallocated space does not appear)
01-12-2019 05:39 PM
Thanks for keeping me posted. Do you have the HP Recovery Media with you?
If you do not have the Recovery Media, I suggest you contact our phone support and order one
Once you have the Recovery Media, you can reload the Windows.
Please follow the instructions I sent in the private message
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you
KrazyToad
I Am An HP Employee