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‎10-22-2020 01:39 PM

HP Recommended
Product: Pavilion x360
Operating System: Microsoft Windows 10 IOT

I've had this laptop brand new for 2 days now and is getting incredibly hot after a few minutes of being turned on. There us no way this can be clogged up vents because I only use it sat at my desk and it is turned off when I'm not using. Surely this isn't normal for a brand new laptop?!

1 REPLY 1

‎10-22-2020 10:22 PM

HP Recommended

@Je-99-ifer 

Actually, yes -- it is!

 

The new laptops have processors that are a lot more powerful than the older laptops, they have thinner cases, and they have smaller fans -- all of which add up to more heat.  Additionally, some of them come with the newer NVME SSDs -- which get a LOT hotter than the older SATA SSDs and SATA HDDs, so much so that NVME SSD add-on cards usually come with add-on heat sinks.



I am a volunteer and I do not work for, nor represent, HP
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