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Microsoft Windows 10 (64-bit)

Alright Peeps

 

I am wondering if someone can help me with something please..  I have got an HP Pavilion laptop and has been running windows 10 from the day I brought it which was a few years ago.  Now very recently turning on the machine it takes about 10 minutes to load up Windows 10 login screen....  And I have no idea why....  

 

I am trying also trying to run the HP Support Assistant but it can't connect to the server...  Is it down??

1 REPLY 1
HP Recommended

@byronwells

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

I suggest you run a System Test first to confirm the Hardware functionality

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests

 

If all the Test pass please perform a Reset and that should fix it.

 

You can refer to this Link: https://support.hp.com/in-en/document/c04742289

 

Keep me posted how it goes

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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