• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion TouchSmart 15-n029so Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Computer suddenly died for no reason at all, and now it wont start. Nothing happens when I press the start button. The only life signs comes from the tiny lamp next to the charger, it blinks three times when I press the start button. Nothing else happens. I have already tried the hard reset tricks like taking out the battery, pressing the start button for 60 seconds, it didnt help. 

What to do? It has worked without and problems until now...I dont know if I have chosen the correct board since I don't really know whats causing the problem...

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Flartibart,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I'll be glad to help you 🙂

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you checked to power on the computer only with the charger?
  • Have you made any software or hardware changes on the computer?

 

While you respond to that, I recommend you follow the steps in the below article and check whether the issue is resolved.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes. Awaiting your reply!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Flartibart,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I'll be glad to help you 🙂

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you checked to power on the computer only with the charger?
  • Have you made any software or hardware changes on the computer?

 

While you respond to that, I recommend you follow the steps in the below article and check whether the issue is resolved.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes. Awaiting your reply!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

This was resolved, it was the charger. 

HP Recommended

@Flartibart,

 

Perfect, I am really glad to hear that! 

If any other questions arise, please feel free to write back to me.

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.