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HP Recommended
HP Smart Tank 790 All-in-One
Microsoft Windows 11

HP - Printer - 20.80.3.9568, I am unable to resolve the fore-indicated error while updating conduting windows update. Otherwise, my printer is actually working fine.

4 REPLIES 4
HP Recommended

Hi @ABDALLA1966,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

If your printer is working fine, suggest you to skip the update you are trying to install.

 

Kindly refer to the steps on this link to update the printer firmware.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Thanks Irwin6,

However, you forgot to send the link. Kindly send.

Abdul

HP Recommended

Same issue here. Windows Update starts to update, then stops after a few seconds saying that the update is HP 20.80.3.9568, and it could not complete. Because Windows Update failed, it disables charging of my battery (a known effect of a failed update), so now my computer will shut down if I disconnect it from external power.

HP Smart tells me that everything is fine -- that there are no updates to apply. So how do I get this to stop happening?

HP Recommended

Tengo exactamente el mismo problema,  hice la comprobación y el firmware de la impresora está actualizado. Entonces,¿ Cómo solucionar el error de instalación en Windows 11?.

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