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HP Recommended
ExamplHP Pro book 450 G4
Microsoft Windows 10 (64-bit)

Hi there,

I have been using a HP Pro book 450 G4, I bought this recently from HP store located here. Its core i5 7th Generation and 4GB built in RAM. But this note book is too slow and really do not response for a while. I have tried to solve by rebooting but its didn't help.  There is nothing there only operating system and Office 2016. I used to run Office with outlook365. Skype also use to do communication. 

 

I have cleared the temp files, there is only two app in startup. still this is running too slowly. Its seems worst than a Celeron processor. I want to know is there anyone faced the same like me or I'm alone here. Kindly review above and advice if I can do something to boost speed a little more. I am tired of it and cant even see the text by Skype. it takes more than 50sec to open the window only. its not because of the internet connection for sure. I have tested the same connection with one Dual core desktop machine which neighbor bought in 2011 and running Windows7. 

 

Best regards

Habib

2 REPLIES 2
HP Recommended

@Habib017 

With a Win10 PC, you're going to experience a variety of problems not typical of the older PCs.

First is sluggishness. You may experience a very slow PC at times because Windows Update (WU) is hogging your PC, searching for, downloading, and installing updates -- to bring your PC up to the most current version of Windows. This can also contribute significantly to high processor temperatures, as it is being heavily used.

Second is fan noise. That's directly related to fan speed, which is the result of processor heat, and WU is known to drive up the processor load -- sometimes to 100%. That can cause the fan to run loud and continuous for some time.

Third is disk usage. WU can easily force the disk usage to 100% and and keep it pinned there for some time. That's because it writes WU files to the drive, then it turns around and reads them, then it overwrites existing Windows System files. All of that takes a lot of disk usage to complete.

These processes are compounded by Win10 because new Win 10 patches coming out nearly every Tuesday. Since you can't stop Updates like you did with Win7, this means you're going to get updates, regardless of what you do.

To find out what version and build of Win10 your PC is running, do the following:
1) enter "cmd" (without the quotes) into the search area and select the Command Prompt option
2) enter "winver" into the command window (again, without the quotes)
3) The most current Win10 versions as of 3/17/20 are the following:
a) v1803: Bld 17134.1399
b) v1809: Bld 17763.1131
c) v1903: Bld 18632.752
d) v1909: Bld 18363.752.

If yours is older than that, most likely WU is hogging your PC trying to update it.

Some folks have been told that resetting your PC will fix this. but, if you reset your PC, you only make matters WORSE! Why? Because you will reset Win10 back to the original version that came preloaded on the PC and that will restart Windows Update all over again.

To disable WU temporarily, do the following:
1) Enter "services" in the search area (again, without the quotes)
2) When the window opens, scroll down until you see Windows Update
3) If it say Running under status, that indicates that WU is running
4) To change that, double-click on that task, select Stop under the Service status, and then Apply
5) That should stop WU -- and you should see an immediate improvement in performance.

If not, then WU is not the problem.

WU will restart itself automatically later on, so you basically have no choice than to bear with it until it finishes.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Usually when a new computer is "incredibly slow" it means the CPU is thermally limiting due to someone forgetting to place the thermal pad on the processor to allow proper cooling to the case. You can benchmark it by using CPU-Z to see if it is benchmarking way low for the processor type. Mine was benchmarking less than 5% of what it should have. If that's the case, then send it back before your 30 day return period expires. My story: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/New-HP-17-by2000-Laptop-PC-stu...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.