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- HP Pro x2 612 G2 unable to unlock with power and volume down

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01-04-2018 02:22 PM
I am still seeing the same thing after applying the following:
2018-01 Cumulative Update for Windows 10 Version 1703 x64 (KB4056891)
It still shuts off when you push power+volume down button….but then when you turn it back on, it is past the CTRL-ALT-DEL screen and you can enter your login credentials. This whole process takes about 8-10 seconds.....(cuz you can't turn it back on right away)
(I didn't get to test the following)
2017-12 Cumulative Update for Windows 10 Version 1703 x64 (KB4053580)
I will add that this is the factory image that shipped from HP, rather than a fresh ISO build.....
01-06-2018 12:56 AM
You need to change the power settings so the power button is set to "do nothing" or else it will put it to sleep
Clearly to get Power and Volume/down to work correctly this must be set or it will simply send the unit to sleep
04-13-2018 08:50 AM
Interestingly I still have this issue.
Windows 10 1709 with 2018-02 CU patch level.
Latest BIOS version (1.15)
When built with Modern Stanby enabled - no issue. Unlocking works fine.
When built with Modern Stanby disabled - issue exists. Unlocking is problematic.
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