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HP Recommended
ProBook 4320s
Microsoft Windows 7 (64-bit)

Hello,

I forgot my device's bios password. I want to reset the password. I tried it as a hardware but I did not succeed. 

I wrote using Google Translate because my English level is low.

I am waiting for your help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

In that case, your best option would be to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

You can contact HP Business Support in your country via

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

or

 

https://support.hp.com/us-en/contact-hp

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

8 REPLIES 8
HP Recommended

Hi,

 

See the solution by @REO51ST on the following link.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/How-to-reset-bios-password/m-p/...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I tried it unfortunately not working 😞

HP Recommended

Hi,

 

In that case, your best option would be to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

You can contact HP Business Support in your country via

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

or

 

https://support.hp.com/us-en/contact-hp

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I will solve the problem with this directive compulsorily. Thank you

HP Recommended

@Rounted

 

Did you try the SHOTGUN method???

 

If you did and it failed let me know so I can add it to my list.

 

REO

HP Recommended

I tried but not working 😞 .I did not have my device on the supported devices and it did not work.

HP Recommended

Sorry @Rounted

 

The ProBook 4xxx series is one of the hardest.

 

On Monday I will have someone in the warehouse see if we have one I can test on.

 

I guess it's time to go to the warehouse and start pulling models that are not on my list and start testing them.

 

REO

HP Recommended

Thank you for your interest. I sent an email to download the smc.bin file. :generic:

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.