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‎01-29-2018 07:00 AM - edited ‎01-29-2018 07:10 AM

HP Recommended
Product: HP ProBook 450 G4

I have an HP ProBook 450 G4 ordered with a Windows 7.

 

I was shocked when I saw this: 7Ti-oCmdQQiFCzhhu5Rp4g

 

So.. does this mean that it WILL NOT work without Windows 10? (I can not get Windows 10)

Please help, shall I cancel the order? because I can't cancel once it arrives..

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2018 08:08 AM

HP Recommended

Hi:

 

If you can cancel the order, I would. 

 

If you can't, there is a way to modify the W10 graphics driver to work on W7, 64 bit only.  NO 32 bit operating systems are supported--even on W10.

 

See Bruce BTS' post at the link below.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Windows-7-VGA-drivers-Probook-450-G4/...

 

For the other W7 drivers, you should be able to use the ones from the 450 G3, except the BIOS and firmware files.

View solution in original post

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1 REPLY 1

‎01-29-2018 08:08 AM

HP Recommended

Hi:

 

If you can cancel the order, I would. 

 

If you can't, there is a way to modify the W10 graphics driver to work on W7, 64 bit only.  NO 32 bit operating systems are supported--even on W10.

 

See Bruce BTS' post at the link below.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Windows-7-VGA-drivers-Probook-450-G4/...

 

For the other W7 drivers, you should be able to use the ones from the 450 G3, except the BIOS and firmware files.

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