Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-23-2018 01:55 AM

HP Recommended
Product: HP ProBook G450 G2
Dear Hp n community,

Please I really need you help . My HP ProBook 450 G2 . Came preinstallaed with window 7 pro . And I upgraded to window 10 pro (1803 build) . Now I am finding it difficult to go back to factory defualt settings that is window 7 . F11 key don't work again . Also went through the recovery setting to go back to previous windows. That doesn't work too . Pls help .

Please help .
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2018 03:08 AM

HP Recommended

Is that the original recovery partition?

  It is red. That means that something has been saved to it.  That is not a good sign.

 

The first thing to do is to set the  recovery partition to active and then boot to the recovery partition by use of the F9 key on powering up. If the recovery partition is OK, the HP Recovery manager should be invoked.

 

That can be done with either DiskPart or GParted.

 

See the tutorial at the following link.

https://www.techwalla.com/articles/how-to-make-a-partition-bootable-with-diskpart

 

 

 

 

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎08-23-2018 02:36 AM

HP Recommended

The F11 key feature to invoke the HP Recovery Manager will only work if there is a recovery partition installed by the HP recovery manager or recovery media created by the HP Recovery Manager.

 

If you made USB recovery media with the HP Recovery Manager, you can perform a factory image rescover to reinstall in default OS.

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎08-23-2018 02:45 AM

HP Recommended

 

thanks soo much for the reply .please se attached screenshot . yet none of my  attempt worksystem.png

Was this reply helpful? Yes No

‎08-23-2018 03:08 AM

HP Recommended

Is that the original recovery partition?

  It is red. That means that something has been saved to it.  That is not a good sign.

 

The first thing to do is to set the  recovery partition to active and then boot to the recovery partition by use of the F9 key on powering up. If the recovery partition is OK, the HP Recovery manager should be invoked.

 

That can be done with either DiskPart or GParted.

 

See the tutorial at the following link.

https://www.techwalla.com/articles/how-to-make-a-partition-bootable-with-diskpart

 

 

 

 

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎08-23-2018 05:18 AM

HP Recommended
Your response link was very technical and I liked it . But did not resolve my issue . Is there anyway to make it green. Could the red be the issue why I can't go back to factory settings.
Was this reply helpful? Yes No

‎08-25-2018 11:56 AM

HP Recommended

your suggestion was later what worked for me . however , i reinstalled windows 10 this time format the whole hard drive . and win 10 created new set of partitions ( 4 partitions ) and i did a clean install . reset my bios to default . and i used HP image manager to download new drivers and my system is back and running well . and well activated digitally (though i had the win key already with me ) 

 

What went wrong !

 

prior to now , i hard issue with my system so i did a re-installation of windows 10 . at the stage of partitioning it seems like i deleted some partitions unknowingly ,so the windows choose the recovery partition as a boot up drive . that why you were seeing it red . about 600M data was added to the recovery drive .  after a lot of online research . i read an article that suggested i should delete all partitions  and do a clean install . and that windows will automatically set up the partitions it needs  . and there it goes . my system came back alive .  but before then i hard my HP recovery backed up . 

 

my only issue is that the backed up recovery drive might contain some other data that are not part of the recovery . ( that i will work on but if anyone have a clue this  please share )

 

anyway i shared this so others can  learn . 

 

and thanks for your support . 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.