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- HP Community
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- Notebook Operating System and Recovery
- HP ProBook 450g2 os issues

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08-23-2018 01:55 AM
Please I really need you help . My HP ProBook 450 G2 . Came preinstallaed with window 7 pro . And I upgraded to window 10 pro (1803 build) . Now I am finding it difficult to go back to factory defualt settings that is window 7 . F11 key don't work again . Also went through the recovery setting to go back to previous windows. That doesn't work too . Pls help .
Please help .
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Accepted Solutions
08-23-2018 03:08 AM
Is that the original recovery partition?
It is red. That means that something has been saved to it. That is not a good sign.
The first thing to do is to set the recovery partition to active and then boot to the recovery partition by use of the F9 key on powering up. If the recovery partition is OK, the HP Recovery manager should be invoked.
That can be done with either DiskPart or GParted.
See the tutorial at the following link.
https://www.techwalla.com/articles/how-to-make-a-partition-bootable-with-diskpart
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
08-23-2018 02:36 AM
The F11 key feature to invoke the HP Recovery Manager will only work if there is a recovery partition installed by the HP recovery manager or recovery media created by the HP Recovery Manager.
If you made USB recovery media with the HP Recovery Manager, you can perform a factory image rescover to reinstall in default OS.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
08-23-2018 03:08 AM
Is that the original recovery partition?
It is red. That means that something has been saved to it. That is not a good sign.
The first thing to do is to set the recovery partition to active and then boot to the recovery partition by use of the F9 key on powering up. If the recovery partition is OK, the HP Recovery manager should be invoked.
That can be done with either DiskPart or GParted.
See the tutorial at the following link.
https://www.techwalla.com/articles/how-to-make-a-partition-bootable-with-diskpart
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
08-25-2018 11:56 AM
your suggestion was later what worked for me . however , i reinstalled windows 10 this time format the whole hard drive . and win 10 created new set of partitions ( 4 partitions ) and i did a clean install . reset my bios to default . and i used HP image manager to download new drivers and my system is back and running well . and well activated digitally (though i had the win key already with me )
What went wrong !
prior to now , i hard issue with my system so i did a re-installation of windows 10 . at the stage of partitioning it seems like i deleted some partitions unknowingly ,so the windows choose the recovery partition as a boot up drive . that why you were seeing it red . about 600M data was added to the recovery drive . after a lot of online research . i read an article that suggested i should delete all partitions and do a clean install . and that windows will automatically set up the partitions it needs . and there it goes . my system came back alive . but before then i hard my HP recovery backed up .
my only issue is that the backed up recovery drive might contain some other data that are not part of the recovery . ( that i will work on but if anyone have a clue this please share )
anyway i shared this so others can learn .
and thanks for your support .