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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
It appears your disk drive is bad. Page 48 of the user manual lists the type of M.2 disk drives and shows how to replace them. The drive is of type NVME
It is possible but unlikely that the drive could be repaired. Try running UEFI diagnostics.
Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.
If a component fails during the UEFI test then Click here to check warranty
If the drive passes then possibly windows could repair it
Let me know what you find.
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