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‎06-25-2014 10:27 PM

HP Recommended

Hello,

 

I cant find driver for the Blutooth Controller. I installed Windows 7 Ultimate 64 bit.

 

The hardware ID is:

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11

 

Appriciate your help.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-26-2014 08:21 AM

HP Recommended

Hi:

 

You need this driver for the bluetooth device...

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

View solution in original post

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4 REPLIES 4

‎06-26-2014 08:21 AM

HP Recommended

Hi:

 

You need this driver for the bluetooth device...

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

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‎06-28-2014 10:10 AM

HP Recommended

Many thanks, it worked 🙂

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‎06-28-2014 11:39 AM

HP Recommended

You're very welcome.

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‎04-27-2017 06:38 AM

HP Recommended

Hi Paul,

 

I have a similar problem

 

When I try to connect in a Bluetooth device, my laptop is loading but it does not connect (after a lot of minutes of loading) it comes up a message that the connection is not established. I tried to connect my bluetooth earphones and my Samsung Galaxy S5.

 

Bluetooth Device Ids:

BTHENUM\{fbe4be12-374a-486b-a473-24e39408a24d}_VID&00010075_PID&0100
BTHENUM\{fbe4be12-374a-486b-a473-24e39408a24d}_LOCALMFG&005b

 

I download the latest drivers from HP but it did not make any difference and I used HP Support Assistant but it did not get fix.

 

 

HP ProBook 4540s

Serial Number: 2CE2372RFN

Product Number: C4Z14EA#ABB

Windows 7 Professional 64-Bit Service Pack 1

 

 

bluetooth.PNG

 

Any advice please?

 

Thank you in advance,

George

 

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