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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP ProtectTools Security Manager and Windows 10

Create an account on the HP Community to personalize your profile and ask a question
08-06-2015 04:09 PM
I am going to be updating to Windows 10, howevver it is saying that the HP ProtectTools Security Manager is not compatible with Windows 10. 2 questions I have.
The first is: Is there going to be a replacement for these tools for Windows 10?
Second is: How do I uninstall the tools so that I can proceed, properly?
08-06-2015 04:44 PM
1. Upgrade to Windows 10, Update your BIOS from HP support page for your PC. Then install the protect tool for Windows 8.1 (Until the Windows 10 update for this is not available). It will work.
2. http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Removal-Uninstall-HP-ProtectToo... Follow this
08-16-2015 01:08 AM
Indeed!
These instructions are useful but there is a newer version of Client Security Manager
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_141863_1
Just to inform others users, HP protect tools security Manager has been rebranded to Client Security Manager. So it's the same software, they just change the name and the logo 🙂
www.juliengarrigue.com
10-17-2015 07:22 PM
Hi All!
I try to keep a follow up through a post (bellow) and ask HP why there is no follow up between all versions of there softwares because this problem is not only related to Security Manager, it's also related to drivers and other softwares.
So, if we want to have a chance to get an answer from HP (or a change would be the best), please "like" my post:
www.juliengarrigue.com
01-22-2016 08:30 AM
01-22-2016 08:58 AM
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