Post new question
Question
Reply
 
Top Student
Posts: 1
Member Since: ‎08-06-2015
Message 1 of 11 (155,568 Views)

HP ProtectTools Security Manager and Windows 10

Product Name: HP EliteBook 8760w
Operating System: Microsoft Windows 7 (64-bit)

I am going to be updating to Windows 10, howevver it is saying that the HP ProtectTools Security Manager is not compatible with Windows 10. 2 questions I have.

 

The first is: Is there going to be a replacement for these tools for Windows 10?

Second is: How do I uninstall the tools so that I can proceed, properly?

Teacher
Posts: 102
Member Since: ‎08-01-2015
Message 2 of 11 (155,546 Views)

Re: HP ProtectTools Security Manager and Windows 10

1. Upgrade to Windows 10, Update your BIOS from HP support page for your PC. Then install the protect tool for Windows 8.1 (Until the Windows 10 update for this is not available). It will work.

 

2. http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Removal-Uninstall-HP-ProtectToo... Follow this

Top Student
Posts: 3
Member Since: ‎08-08-2015
Message 3 of 11 (154,987 Views)

Re: HP ProtectTools Security Manager and Windows 10

Good News just installed HP Protect Tools. First Installed the Security Manager and then the HP Protect tools and is working. Even pre boot security is working

Intern
Posts: 22
Member Since: ‎08-15-2015
Message 4 of 11 (152,863 Views)

Re: HP ProtectTools Security Manager and Windows 10

Indeed!

 

These instructions are useful but there is a newer version of Client Security Manager

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_141863_1

 

Just to inform others users, HP protect tools security Manager has been rebranded to Client Security Manager. So it's the same software, they just change the name and the logo Smiley Happy

Julien Garrigue
www.garrigue.pro
Intern
Posts: 22
Member Since: ‎08-15-2015
Message 5 of 11 (139,669 Views)

Re: HP ProtectTools Security Manager and Windows 10

Hi All!

 

I try to keep a follow up through a post (bellow) and ask HP why there is no follow up between all versions of there softwares because this problem is not only related to Security Manager, it's also related to drivers and other softwares.

 

So, if we want to have a chance to get an answer from HP (or a change would be the best), please "like" my post:

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Hp-ProtectTools-Security-Manage...

Julien Garrigue
www.garrigue.pro
Top Student
Posts: 6
Member Since: ‎11-17-2015
Message 6 of 11 (133,887 Views)

Re: HP ProtectTools Security Manager and Windows 10

desistaller HP protect tools pour installer windows10

Honor Student
Posts: 2
Member Since: ‎01-22-2016
Message 7 of 11 (117,329 Views)

Re: HP ProtectTools Security Manager and Windows 10

ça marche pas !!!

 

 

Honor Student
Posts: 2
Member Since: ‎01-22-2016
Message 8 of 11 (117,327 Views)

Re: HP ProtectTools Security Manager and Windows 10

y a qq'un qui bosse ici ?

 

Jérôme Abeilhé


Willy6five wrote:

ça marche pas !!!

 

 


 

Retired
Posts: 4,641
Member Since: ‎07-08-2015
Message 9 of 11 (117,317 Views)

Re: HP ProtectTools Security Manager and Windows 10


Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP. I am a Moderator on the HP Support Forums.
Top Student
Posts: 6
Member Since: ‎11-17-2015
Message 10 of 11 (112,756 Views)

Re: HP ProtectTools Security Manager and Windows 10

I am waiting for your help concerning the Bug in my system which doesn't work after trying to install windows 10 and I can tell even restore back the system I am totally out.Thanks
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation