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ceasharp
Level 1
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Message 1 of 14
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HP ProtectTools Security Manager and Windows 10

HP Recommended
HP EliteBook 8760w
Microsoft Windows 7 (64-bit)

I am going to be updating to Windows 10, howevver it is saying that the HP ProtectTools Security Manager is not compatible with Windows 10. 2 questions I have.

 

The first is: Is there going to be a replacement for these tools for Windows 10?

Second is: How do I uninstall the tools so that I can proceed, properly?

13 REPLIES 13
Shovon_Khan
Level 4
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Message 2 of 14
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1. Upgrade to Windows 10, Update your BIOS from HP support page for your PC. Then install the protect tool for Windows 8.1 (Until the Windows 10 update for this is not available). It will work.

 

2. http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Removal-Uninstall-HP-ProtectToo... Follow this

DanR1
New member
3 3 0 1
Message 3 of 14
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Good News just installed HP Protect Tools. First Installed the Security Manager and then the HP Protect tools and is working. Even pre boot security is working

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Julien-Garrigue
Level 3
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Message 4 of 14
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Indeed!

 

These instructions are useful but there is a newer version of Client Security Manager

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_141863_1

 

Just to inform others users, HP protect tools security Manager has been rebranded to Client Security Manager. So it's the same software, they just change the name and the logo 🙂

Julien Garrigue
www.juliengarrigue.com
Julien-Garrigue
Level 3
23 21 0 24
Message 5 of 14
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Hi All!

 

I try to keep a follow up through a post (bellow) and ask HP why there is no follow up between all versions of there softwares because this problem is not only related to Security Manager, it's also related to drivers and other softwares.

 

So, if we want to have a chance to get an answer from HP (or a change would be the best), please "like" my post:

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Hp-ProtectTools-Security-Manage...

Julien Garrigue
www.juliengarrigue.com
louisbensadon
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Message 6 of 14
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desistaller HP protect tools pour installer windows10

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Willy6five
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Message 7 of 14
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ça marche pas !!!

 

 

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Willy6five
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Message 8 of 14
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y a qq'un qui bosse ici ?

 

Jérôme Abeilhé


@Willy6five wrote:

ça marche pas !!!

 

 


 

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Duane_D
Retired
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Message 9 of 14
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Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
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French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP. I am a Moderator on the HP Support Forums.
louisbensadon
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Message 10 of 14
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I am waiting for your help concerning the Bug in my system which doesn't work after trying to install windows 10 and I can tell even restore back the system I am totally out.Thanks
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