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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-26-2017 08:41 AM - edited ‎06-26-2017 11:29 AM

HP Recommended
Product: ZBook 15u G3 and EliteBooks
Operating System: Microsoft Windows 7 (64-bit)

I have been unsuccessful with hard drive encryption all of our SSD drives. The ZBooks came equipped with SSD M.2 drives and I am using HP Client Security Software. The error that I get when the encrypt hard drive screen loads is this..

HDE.JPG

When I X out, the software closes.

 

The EliteBook's, 8570w, and 8560w, I am using the Hp ProtectTools Software which was successful on the non-SSD drives, but now that they've been upgraded with Crucial MX300 SSD drives, upon encryption I will get this error:

HPT.JPG

TPM has been activated in the BIOS on all units.

 

Thank you so much in advance for any advice.

 

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