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HP Pavilion x360 - 14-cd0050tx
Microsoft Windows 10 (64-bit)

Getting an error while trying to reset the laptop from recovery media provided by HP.

Every thing is passed.

but  Devise Failed #0

ACPI\HPIC0003\2&daba3ff&2 .

Code (28)

 

Tried Everything check disk hard drive etc through F2 everything is passed.

Now window also not coming only one error message

"hp recovery attempt has failed select on of the following".

1 REPLY 1
HP Recommended

Hi:

 

If the recovery media isn't working, I recommend you clean install W10 by making bootable installation media with the Media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion x360 - 14-cd0050tx Software and Driver Downloads | HP® Customer Support

 

The failure reported by the recovery media indicates that there was a problem installing the HP Application Enabling Software Driver.

 

I have no idea how you would fix a problem like that since the recovery process is automated and you have no input capability.

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