Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-21-2022 04:58 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd0050tx
Operating System: Microsoft Windows 10 (64-bit)

Getting an error while trying to reset the laptop from recovery media provided by HP.

Every thing is passed.

but  Devise Failed #0

ACPI\HPIC0003\2&daba3ff&2 .

Code (28)

 

Tried Everything check disk hard drive etc through F2 everything is passed.

Now window also not coming only one error message

"hp recovery attempt has failed select on of the following".

1 REPLY 1

‎07-21-2022 07:02 AM

HP Recommended

Hi:

 

If the recovery media isn't working, I recommend you clean install W10 by making bootable installation media with the Media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion x360 - 14-cd0050tx Software and Driver Downloads | HP® Customer Support

 

The failure reported by the recovery media indicates that there was a problem installing the HP Application Enabling Software Driver.

 

I have no idea how you would fix a problem like that since the recovery process is automated and you have no input capability.

1 person found this reply helpful
Was this reply helpful? Yes No
Recommendations
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.