HP Recovery Manager issue

[GrialES]

 

 I'm trying to uninstall Kali and use the recovery manager that I bought specifically for my computer from HP. I tried to format all the partitions and create just one in ntfs, remove the partition table. Always is looking good until the end that is giving me a message ctoerror.log. 

Please I just want to have my windows 10 back.

[iomare]

Hi,

I do not really know what the FBI debug mode is, however I think is only a name given to a certain process during system recovery. Maybe not the best name to give, but I guess it is just a name.

Anyway, you can just perform a clean install of the OS. Here is a small guide:

Download media creation tool from Microsoft on PC (different PC), run and create a bootable pendrive with the OS on it. (there is an explanation on the Microsoft web page on how to create the pendrive). Create the drive with Windows 10 Home 64-bit edition. Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. Choose custom install and delete all partitions, install in unallocated space.

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times.

 I recommend installing HP support assistant which will help keep your drivers up to date and much more. You can download the latest version from here.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-15-bs100-laptop-pc/16851388/model/20396018

Hope it helps,

David

[GrialES]

The other 2 computers that I got are running Linux  and I'm really struggling to mount windows iso files on usb from linux. Do you have a tutorial to do it with another computer running linux?