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‎01-21-2018 05:51 AM

HP Recommended
Product: Envy 15-bp100 x360 i7 8th gen
Operating System: Microsoft Windows 10 (64-bit)

Hello!

HP Recovery Manager's [Reinstall drivers and/or app] & [Windows Recovery Env] Disabled after Upgrade to Windows 10 version 1709 (Fall Creators Update). What should I do to resolve this specific problem? 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2018 08:26 AM

HP Recommended

Not needed if:
1. If your laptop came with Windows 10 from factory

2. If you're downloading exact edition of Windows 10 that came with your notebook, usually Windows 10 Home in consumer notebook

Just skip the activation key window, keep connected to internet. It'll automatically get activated on installation. The key is embedded in the BIOS chip on motherboard.

View solution in original post

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8 REPLIES 8

‎01-21-2018 06:50 AM

HP Recommended


When you did the Windows feature update, it might have rendered recovery partition disabled. This is why recently manufacturers are requesting its customers to create recovery USB just after setup of notebook

So, have you created HP recovery USB yet?

If no, your only other option to get recovery USB is to order them directly from HP

Latest drivers can be downloaded from here:
https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-bp100-x360-convertible-pc/16851044

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‎01-21-2018 07:23 AM

HP Recommended

How much it'll cost for that? 

Kindly tell me please!

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‎01-21-2018 07:37 AM

HP Recommended

There is an alternate way by creating UEFI bootable Windows 10 installation.

Use Microsoft Windows media creation tool to create it

https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

This USB can be used to repair install or clean install operating system in case you need it in the future.

HP recovery USB can be used to factory reset/repair operating system but there will be bloatwares. And in the present situation, you need to pay $60 to get one from HP.

If you don't need them, Windows 10 USB is the alternate free method
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‎01-21-2018 07:49 AM

HP Recommended

Thanks for helping me!

The last thing I want to know is if I use the second method ie the Free one... Then the installation of Windows 10 by that way on a laptop having Activated Windows 10 already will need the activation again or not?

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‎01-21-2018 08:26 AM

HP Recommended

Not needed if:
1. If your laptop came with Windows 10 from factory

2. If you're downloading exact edition of Windows 10 that came with your notebook, usually Windows 10 Home in consumer notebook

Just skip the activation key window, keep connected to internet. It'll automatically get activated on installation. The key is embedded in the BIOS chip on motherboard.
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‎01-21-2018 09:21 AM

HP Recommended

Thanks Bro !

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‎01-21-2018 09:31 AM

HP Recommended

You're welcome!

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‎01-22-2018 10:21 AM

HP Recommended

Hey, Bro Thanks for your reply... Now I have found the latest Update for Hp Recovery Manager! Now the recovery partition or recovery is not gonna be corrupted after an upgrade of Windows 10 (as I know so far). HP has released the latest update for HP Recovery Manager to fix the recovery features after the installation of the upgrade of Windows. The links of update and the supported devices are shared below:

 

HP Recovery Manager 's Latest Update:

https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-spectre-13-ac000-x360-convertible-pc/1...

 

Supporting Devices:

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81254.html

 

Credit: (  CherylG )

https://h30434.www3.hp.com/t5/user/viewprofilepage/user-id/15

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