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HP 15-gw0000 Laptop PC (1E420AV)
Microsoft Windows 10 (64-bit)

From the day I have took Thin and lite Rezen 3 the issue of boot time is there. I thought it may be because of new update or windows. But the issue is in the laptop and there are also many other problems in the same like printers are not getting installed the laptop over heat a lot.

Really bad laptop 

1 REPLY 1
HP Recommended

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.25 Rev.A14.9 MBSep 13, 2021Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

(2) Install/Update

HP PC Hardware Diagnostics UEFI

7.6.2.0 Rev.A42.7 MBJun 12, 2020Download

Intel Solid State Drive (SSD) Firmware Update

Intel SSD FW Rev.A13.5 MBAug 14, 2020Download

Intel Teton Glacier Solid State Drive (SSD) Firmware Update

HPS2 Rev.A5.1 MBApr 20, 2020Download

 

(3) Check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

(4) Please report your results ( report, pictures, error messages ... )

This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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