• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-01-2023 04:04 AM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC (19X36AV)
Operating System: Microsoft Windows 10 (64-bit)

 

Description
Faulting Application Path: C:\Windows\System32\DriverStore\FileRepository\hpsvcsscancomp.inf_amd64_5c5f7c2d85b802e0\x64\hpsvcsscan.exe

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: hpsvcsscan.exe
Problem Signature 02: 4.1.10.0
Problem Signature 03: 64308344
Problem Signature 04: hpsvcsscan
Problem Signature 05: 4.1.10.0
Problem Signature 06: 64308344
Problem Signature 07: 78
Problem Signature 08: 0
Problem Signature 09: System.NullReferenceException
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033
Additional Information 1: b437
Additional Information 2: b437edf089b67117a8460d27826c9b44
Additional Information 3: 0494
Additional Information 4: 0494e755defbdf22cceb7a9e34657cf3

 

 

OS Name : Microsoft Windows 10 Pro
Version : 10.0.19045 Build 19045
System Manufacturer : HP
System Model : HP EliteBook 840 G8 Notebook PC
System Type : x64-based PC
System SKU : 360W3UT#ABA
Processor : 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 2803 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date : HP T76 Ver. 01.13.01, 3/30/2023
SMBIOS Version : 3.3
Embedded Controller Version : 48.77
BIOS Mode : UEFI
BaseBoard Manufacturer : HP
Installed Physical Memory (RAM) :  16.0 GB
Total Physical Memory : 15.7 GB
Available Physical Memory : 10.5 GB
Total Virtual Memory : 18.1 GB
Available Virtual Memory : 11.9 GB

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.