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‎12-01-2011 02:14 AM

HP Recommended

Hello,

I keep on having this error on my event viewer every time log into the computer.

Errors:

Event 5, CaslWmi

2011/12/01 17:07:15.402|00000404|Error      |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error 0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

Event 4, CaslWmi

2011/12/01 17:07:15.231|00000404|Warning    |[CaslWmi]A::A{hpCasl.enReturnCode(object&)}|Error e_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Command/30h while getting EDID Data

I have also installed the latest drivers and software from HP Support.

Please help me on how to fix this?

Thank You.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-26-2012 11:58 PM

HP Recommended

To all who have this HP Software Framework Error in the Event Viewer. I have confirmation that the sp56878 from HP fixes this error. I don't know about other models, but for me it worked.

 

The information about the update:

ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56878.html

 

The download link:

ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56878.exe

 

 

Finally got my problem fixed thanks HP........

 

I got to thank all of you guys for making my problem get recognize by HP,

Thanks so much,

Sincerely MrPhilipTran

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135 REPLIES 135

‎12-01-2011 03:45 AM

HP Recommended

Welcome to the HP Forum! 🙂

@MrPhilipTran wrote:

Hello,

I keep on having this error on my event viewer every time log into the computer.

Errors:

Event 5, CaslWmi

2011/12/01 17:07:15.402|00000404|Error      |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error 0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

Event 4, CaslWmi

2011/12/01 17:07:15.231|00000404|Warning    |[CaslWmi]A::A{hpCasl.enReturnCode(object&)}|Error e_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Command/30h while getting EDID Data

I have also installed the latest drivers and software from HP Support.

Please help me on how to fix this?

Thank You.

Please identify your notebook by posting the product name/number from the bottom of the HP Support Assistant screen. Also post the installed operating system and version.(32-bit or 64-bit)

 

I recommend that you uninstall the HP software framework and then reinstall it. Apparently the framework software is having issues reading BIOS information when Windows Management Instrumentation (WMI) calls for it.


Kind regards,
erico


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎12-01-2011 04:46 AM

HP Recommended

Model: dv6-6102ax

OS: Windows 7 Home Premium 64bit.

I have uinstalled and reinstalled the HP Software framework, and nothing has changed.

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‎12-01-2011 04:51 AM

HP Recommended
@MrPhilipTran wrote:

Model: dv6-6102ax

OS: Windows 7 Home Premium 64bit.

I have uinstalled and reinstalled the HP Software framework, and nothing has changed.

Go to an elevated command prompt:

Windows Vista and Windows 7:
1. Click on START
2. Type "cmd" (without quotes). Right click the result at the top of the START menu and select "Run as Administrator"

 

3, Type sfc /scannow in the command line and let the Windows system file checker replace and corrupt or otherwise problematic system files. When it is complete type exit to close the command line and restart your notebook.

 

Please post your results.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎12-01-2011 05:32 AM

HP Recommended

I ran the scan, after it said 'windows did not find any file errors'  on the command prompt, I restarted and the error is still present in the event viewer.

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‎12-01-2011 05:52 AM

HP Recommended

I print screen what is shown on the Event Viewer if this helps?Capture.PNGCapture2.PNG

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‎12-01-2011 06:07 AM

HP Recommended
@MrPhilipTran wrote:

I ran the scan, after it said 'windows did not find any file errors'  on the command prompt, I restarted and the error is still present in the event viewer.

So you are only seeing this in the event viewer and not every time you login?

 

regards,

erico


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎12-01-2011 06:14 AM - edited ‎12-01-2011 06:35 AM

HP Recommended

No, I see this every time I log into windows.

Also I reinstalled the BIOS and no change.

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‎12-01-2011 06:49 AM - edited ‎12-01-2011 06:51 AM

HP Recommended
@MrPhilipTran wrote:

No, I see this every time I log into windows.

Also I reinstalled the BIOS and no change.

Select Windows update and install the .Net framework. In order for the HP support software to operate properly  Microsoft .NET Framework 3.5 with Service Pack 1 or later is required to be installed.

 

You can see what is already installed by selecting View Update history before installing any updates.

 

 

Best regards,

erico


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎12-01-2011 05:17 PM - edited ‎12-01-2011 11:00 PM

HP Recommended

I have a duplicate laptop, and when i installed the latest version of HP Software Framework, I started to get these errors.

And the .Net Framework 3.5 SP1 is aleady installed on my laptop.

 

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