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- HP Community
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- HP Software for Refurbished 840 G5

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09-28-2022 04:19 PM
I've ordered a refurbished Elitebook 840 G5 with Windows 10 from Amazon (Joy Systems Inc). I expect there will be no HP specific software installed. When asked, they replied if it's not part of Windows Update it won't be installed.
I plan to do Windows update, then reboot and F10 and do BIOS update, then start installing HP software such as HP Support Assistant, HP PC Hardware Diagnostics, HP Power Manager, HP Software Framework, HP Hotkeys driver, etc.
My first question is, is there a list of all this software somewhere?
Second question, is there a sequence that should be followed for best results?
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Accepted Solutions
09-28-2022 11:24 PM - edited 09-28-2022 11:26 PM
Hello,
Some important software might get automatically installed on your computer via Windows mechanisms.
List of all apps and drivers can be found on the product's download webpage here >> https://support.hp.com/bg-en/drivers/selfservice/hp-elitebook-840-g5-notebook-pc/18491271
To make it easy/easier, you can consider using HP Image Assistant, too to help you deploy drivers/apps/updates >> https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html
Don't forget to update your BIOS, too
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
09-28-2022 07:53 PM
Please get the list from the following link (section: Software/security)
https://support.hp.com/au-en/document/c05903000#AbT11
More info: https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c06969201
Regards.
***
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09-28-2022 11:24 PM - edited 09-28-2022 11:26 PM
Hello,
Some important software might get automatically installed on your computer via Windows mechanisms.
List of all apps and drivers can be found on the product's download webpage here >> https://support.hp.com/bg-en/drivers/selfservice/hp-elitebook-840-g5-notebook-pc/18491271
To make it easy/easier, you can consider using HP Image Assistant, too to help you deploy drivers/apps/updates >> https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html
Don't forget to update your BIOS, too
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
09-29-2022 10:12 AM
@banhien
Thank you! and I did find the G5 document on another site.
@IT_WinSec
HPIA could save a lot of time, thanks for both links!
Also this discussion is helpful.
10-09-2022 12:26 PM
@IT_WinSec
WOW! Just watched this YouTube video on HP Image Assistant and am blown away. Will definitely use! THANK YOU!