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HP Recommended
HP Spectre X360 15T
Microsoft Windows 10 (64-bit)

Last week when I turned on my Spectre X360 I was sent to the BIOS with an error message saying 3f0 meaning that It cannot find the SSD and boot into the operating system. After turning the computer on and off multiple times, if finally stopped sending me the message and entered windows 10. I tested the SSD it is only at 5% of its life, only rewriting 5 tb total compared to its 100 tb life. I ran a SMART check and it found no errors, ran a disk check found no errors, I simply do not know why the computer can't find the ssd to boot sometimes. It has never blue screened before. Can anyone help me and find why this is happening?

3 REPLIES 3
HP Recommended

@Raphael-C

Thank you for posting on the HP Support Community.

 

I see that, your notebook does not boot and provides an error message “Boot device not found”

Let’s perform troubleshooting steps mentioned in this link: https://support.hp.com/in-en/document/c01443463

Step 1: Perform a hard reset

Step 2: Restore BIOS default settings

Step 3: Test the hard drive using HP PC Hardware Diagnostics

Step 5: Perform an HP System Recovery

 

And, also you could refer to this advisory: https://support.hp.com/us-en/product/hp-spectre-15-ch000-x360-convertible-pc/16779588/model/18161203...

 

Keep me posted for further assistance,

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

HP Recommended

The product number of my Spectre x360 is 15t-bl100, it is 3f0 error as stated in this posting. I already did what was recommended before I started this thread

HP Recommended

@Raphael-C.  

 

I appreciate your efforts to try and resolve the issue. As you've performed all the relevant troubleshooting steps including hard drive test and the issue persists, it sounds like a hardware related issue. Hence the computer needs to be serviced. 

HP Support can be reached by clicking on the following link:

  • Click on this link – http://www.hp.com/contacthp/
  • Select the product type.
  • Enter the serial number of your device or select let HP detect your product option.
  • Select the country from the drop-down.
  • You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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