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‎08-07-2020 02:48 PM - edited ‎08-07-2020 02:53 PM

HP Recommended
Product: HP Spectre X360 4K HD
Operating System: Microsoft Windows 10 (64-bit)

I just got the HP Spectre X360 in the mail the other day and the first thing I notice is after a short time it begins to feel very hot to the touch in the center back section of the keyboard. For the amount of money I spent and all the reviews I read I did not expect this. I even did what was recommended online and uninstalled unused software. I'm not even running any heavy duty programs like I plan to since I got it to go to college for programming. I love everything else about this laptop, I just don't know how to fix this problem or if I should return it and get something else. Help!

2 people had the same question
1 REPLY 1

‎08-10-2020 12:46 PM

HP Recommended

@JessieV777

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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