My HP Spectre X360, model 13-4193nr, Product N1R87UA##ABA won't charge when plugged in. This happened suddenly.
I ran the diagnostics and checked for any needed updates. The computer & drivers are up to date. The HP diagnostics I ran said the battery was good and the charger was bad. I got a new charger that didn't fix the problem. When the battery is removed, and plugged in with the battery charger/adapter, the computer runs. When a new HP battery is installed, the battery will not charge. It appears the motherboard is bad... something that has been reported many times in this community.
Any suggestions/recommendations? This has been a great laptop until this issue suddenly appeared.
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