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- HP Spectre overheating when charging

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08-21-2018 06:55 AM
Hello, I recently Purhchased a HP Spectre x360 13 in April of this year, and noticed problems with overheating and fan noise. After a few months i have realised this is only happening when the laptop is on and is plugged in/ Charging. As this is quite and expensive product i am quite annoyed this is happeing and cant be used when charging. I have looked into adjusting power settings but nothign has changed and i am worried the long term effect this will have on battery life and performance.
Any help would be much appreciated thanks
08-22-2018 01:12 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
HP Spectre products offer the option to switch to a lower power CPU state in which the computer runs cooler. The power switching option is different depending on the Spectre model. The two options, selecting the low power mode in the BIOS, or turning on Cool Control using the desktop interface, are very similar. Some of their features are:
Both options for switching to the lower power CPU achieve the same result. The only difference is that Cool Control has a Windows interface.
The default setting for all Spectre products is Performance mode in the BIOS or Off for Cool Control.
Selecting Balanced mode in the BIOS or selecting On in Cool Control reduces maximum power usage resulting in lower system operating temperatures, which causes slightly lower system performance.
The following steps should help in switch cooling options:
Enter BIOS by pressing F10 repeatedly at startup.
Under the System Configuration tab, select System Power Scheme.
Select Balance for the lower-power, cooler CPU mode.
Click Exit Saving Changes. Do not save Default settings because the default is Performance.
Let me know how that pans out
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help. 🙂
Barachiel
I am an HP Employee