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‎04-05-2021 12:03 PM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My brand new HP Spectre x360 14 has issues waking up from Sleep. This has now happened two times. The screen is off, the PC is completely unresponsive. Only the Power Button is glowing on and off. These two times a hard reboot was required (holding power button several seconds). Now I hope to get help to fix this problem because I don't want to return this PC or send it in. 

 

Help is very appreciated.

 

Best regards

1 REPLY 1

‎04-07-2021 10:00 AM

HP Recommended

It has now happened again- This is the third time the PC doesn't wake up from sleep...

 

Help is really appreciated.

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