HP Spectre x360: Unable to update from Windows 10 v1803 to v1903 - "This PC can't run Windows 10"

[Drew21]

I have an HP Spectre x360 Convertible 15-ch0xx. When I attempt to update Windows 10 v1803 (a popup said that it is nearing end of support), it gives me this error message:

I saw a separate help thread that said to update BIOS / drivers, and then retry. I just updated all drivers directly from HP's site. restarted my computer, and still get this error. Need help with next step to update Windows 10.

EDIT: The other thread also mentions that USB devices and SD cards must be removed before attempting to update. I tried that, and restarted again, but still have the same error.

[mvr005]

I have the same problem: why can't it update and who do I need to contact to help with this issue?

[ReedCJ]

Same issue here, any resolution?

Edit: Got it going after a proper bios update.

[Meerekat]

How do I get the proper Bios update? 

[Riddle_Decipher · Accepted solution]

@Meerekat Here's all you need to know about getting a "proper" BIOS update: click here for details,

Also, if you could provide the below details, I could help you find the accurate update in case you are having trouble with the same:

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

P.S: Welcome to HP Community 😉

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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[Meerekat]

Thank you updated the Bios and updated Windows 10 with no issues. 

[Riddle_Decipher]

@Meerekat Awesome, wait...does this mean the issue is resolved?

If yes, and you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.