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HP Recommended
HP Split
Microsoft Windows 10 (32-bit)

I pulled my old HP Split out of the closet and it complained about a CMOS error when I turned it on.  Now it wants a power in password.  I never used one.  I try three times and it indicated the system is disabled with code 5058256.  Is there a default power on password for the HP Split X2?

 

Thanks

 

-- David

2 REPLIES 2
HP Recommended

@DavidMetz 

There are no default passwords.

 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
--------------------
BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

That is pretty sad.  I am pretty sure the CMOS battery died, somehow corrupted the CMOS because I never had a power on password before.  Now the laptop which I suspect is otherwise is ok is garbage.   I know that power on passwords are there for security reasons but having firmware create a power on password when thinks it is corrupted as it lost time is not a good solution.  I am glad that I do not have anything important on this since it would cost me more than a new laptop to reset the password.

 

-- My next laptop will be a DELL.

 

 

Also.  I took the back out.. took the battery out and then put it back and it came up with the same CMOS error but not password required.  That would have been the suggestion that I needed.    Your password does not seem that secure.

Thanks.

 

 

David

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