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- HP Community
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- Notebook Operating System and Recovery
- HP Stream 11 Drivers

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11-16-2014 10:36 PM
Hi everybody!
I bought a new HP Stream 11 and I love this laptop :smileyhappy:,
I have a Windows 8.1 Pro licence so I formated it but I can't find all the drivers since they aren't on HP website, I tried with the generic from realtek (for DTS Sound) and synaptics (Clickpad) but those are not working in this machine.
I would appreciate to those who know a link to download them, or those who have this pc that can share a backup of the drivers with me.
Thanks in advance
11-17-2014 10:28 AM
For anyone interested I've found that some of the HP Stream 13 drivers works:
Although Synaptics Clickpad Drivers from the previous link or the generic one from synaptic's website are not working for the Stream 11
Please anyone who can share a driver backup from this machine
11-18-2014 02:20 PM
I also have tried installing Windows 8.1 pro, and cannot get the touchpad to work. It does not even show up under Device Manager (the Synaptics SMBus Driver shows up, but no touchpad or other pointing device).
What gives?
11-18-2014 02:36 PM
Hi VIrmagnus:
Me neither, I've tried with lots of drivers and versions of Synaptics and none of these seems to work with the stream 11, maybe this clickpad model is too new, If you search for the HWID the search doesn't returns results.
I Called HP and they were unable to tell me where to download the driver.
We should wait until someone shares a backup or HP puts a download link in the product page
12-20-2014 02:54 PM
I had a similar issue after wiping the machine to install 32-bit Windows 8.1. HP seems to only provide 64-bit drivers for it, but I found that the Synaptics drivers below works with my Stream 11. Now, I only have 3 unrecognized devices, though I can't figure out what they are.
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04351321-1
02-03-2015 09:09 AM
I have te same problem. I installed Windows 8.1 on my HP Stream 11, then i installed the touchpad driver from the HP driver Site. But the touchpad dont work. Now all the time i have to use my mouse. Someon has a solution?
02-05-2015 11:10 AM
Sorry if I’m bumping a mostly dead thread but it looks like I’ve found a solution.
Background info:
I have an HP Stream 11 that came preloaded with Windows 8.1 with bing. We’re using them within a company so they need to be put on a domain (which 8.1 doesn’t support). So after upgrading it to 8.1 Pro I ran into the same issue with the touchpad not working.
Solution:
On HP’s site, be sure to select the correct model number of your machine. For instance, I have the HP Stream 11 and the model is 11-d010nr. Also ensure that you download and install *all* of the chipset drivers. This includes Intel’s chipset utility, sideband fabric device driver, serial IO, trusted execution engine, etc. They’re all listed under the chipset category once you select your model.
Link to drivers for HP Stream 11-d010nr:
http://support.hp.com/us-en/product/HP-Stream-11-Notebook-PC/7372144/model/7538969/drivers