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‎06-20-2020 04:57 AM

HP Recommended
Product: 13-c1100nr
Operating System: Microsoft Windows 10 (32-bit)
  • My friends sons HP Stream 13 Notebook PC was borrowed by one of his sons classmates who said his uncle took it, etc. Whomever put a password on the BIOS as well as deleting the sons info & made themselves Administrator with that password protected as well. Is there any possible way to recover this computer? We tried factory reset (not enough space error) & removing internal battery for about 10-15min with no luck. Can u PLEASE help? 
2 REPLIES 2

‎06-20-2020 08:04 AM

HP Recommended

Putting a password on the BIOS is a major hurdle.

You won't be able to re-install Windows 10.

 

Ask for reimbursement for the laptop.

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‎06-20-2020 09:34 AM

HP Recommended

@Rebkrise59 

There ARE ways to bypass BIOS passwords -- we are just prohibited by forum policy for telling you those details.

 

If you take the laptop to a local laptop repair facility, they should be able to both reset the BIOS password and the Windows admin password.  It will cost you something, to be sure, but that is a lot less than buying a new machine.



I am a volunteer and I do not work for, nor represent, HP
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