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- HP Stream 14 Hard Reset

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06-14-2018 10:05 AM - edited 06-14-2018 10:33 AM
hello i am using a hp stream 14 and i cant get it back to factory settings.
it said i dont have enough disk space so i made the least amount possible 6gb disk space and it started a reset then reverted back no idea why maybe it ran out of disk space while resetting it.
what i would like to know is if there is a force reset or hard reset for the hp stream model, the battery is flat and thin on the bottom of the laptop i knew it wouldnt do anything if i removed it and held down the power button and it didnt do anything for me.
so how can i force a factory reset on the HP Stream 14?
NEW: i tried doing the non removeable battery power reset where i hold the power button down for 30 seconds still nothing i need this laptop reset as soon as possible
06-14-2018 10:40 PM
Best option is wipe the eMMC and start fresh. Your Windows 10 license key is embedded in BIOS and you can reinstall Windows 10 with the latest update included. You must use another machine with free space to make this installer.
Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10
Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10
The Guide here will make it less intimidating.Pay attention to Step 5 since you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
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When your usb flash is prepared insert it in usb port of the Stream.Power on the laptop and immediately start tapping Esc key. From the menu tap F9 key to boot from the flash drive- use the arrow keys to move to and select/highlight usb. Tap Enter key.
After starting the Install and you go through a couple of screens - choose Custom (not upgrade) and delete each partition (if you have more than 1) Select/highlight each and click the Delete icon. Click Nect to continue with installation.It should pickup the key from BIOS but if it asks at any point just choose "I don't have a key". It will continue and should activate once you are online.
This will not include the original software from HP but most of it can be installed from your Support page.
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