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billyb70
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Solved!

HP Stream Laptop

HP Recommended
Stream 14
Microsoft Windows 10 (64-bit)

Daughter got this for Christmas. Started the process of initiating the computer and somehow ended up with French as the language. Not understanding French cannot manage to get back to the screen to choose language. Stuck at the Faites-le a votre image screen. Please if anyone can help with this issue I would be most gratefull.

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WAWood
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billyb70

 

Hello;

Allow me to welcome you to the HP forums!

 

If you don't want to wait until Tuesday to talk to HP Tech Support (for warranty support), then my suggestion would be to access another PC, and when the French stuff comes up on the laptop, type that into Google -- and it will translate for you.


Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
33,787 32,909 3,069 7,571
Message 2 of 3
Flag Post
HP Recommended

billyb70

 

Hello;

Allow me to welcome you to the HP forums!

 

If you don't want to wait until Tuesday to talk to HP Tech Support (for warranty support), then my suggestion would be to access another PC, and when the French stuff comes up on the laptop, type that into Google -- and it will translate for you.


Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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billyb70
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Thank you very much. Worked like a charm.

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