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‎05-15-2023 04:29 PM

HP Recommended
Product: HP Stream - 11-y010nr (ENERGY STAR)

I was attempting to fresh reinstall Windows on my laptop but wanted to clear the drives so it was clear for new fresh info. I'm my stupidity, I apparently erased everything down to the OS because upon reboot it tells me "no boot device detected" and that i need to "install OS". 

This was not the intended outcome, apparently, so any advice is much appreciated!!!!

Category:
3 REPLIES 3

‎05-15-2023 04:36 PM

HP Recommended

Hi:

 

The PC is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with the PC.

 

Here is an info link for how to use the utility:  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Since you have to use another PC to install the tool on, you will need to enter the product number for your PC to create the recovery media, which is: X7V29UA#ABA

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‎05-15-2023 06:46 PM

HP Recommended

Thank you so much. I'll try it now!!!

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‎05-15-2023 06:47 PM

HP Recommended

You're very welcome. 

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