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HP Stream 13 13-c120nr
Microsoft Windows 10 (64-bit)

Hello:

 

I am trying to reinstall Windows 10 from a recovery usb.  I get to 44% and it's been stuck there.  I have searched the forums and found nothing which helps.  Any advice?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Reformatted USB without quick format. Ran cmd under admin. Copied medial creator files over to USB drive and ran it from USB. Did the trick. All works. Thanks.

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3 REPLIES 3
HP Recommended

Hi:

 

See if you can clean install W10 by using the Media Creation Tool on another Windows PC.

 

Create a USB (you will need an 8 GB USB flash drive) installation flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The software will work with the W10 product key in your PC's BIOS, and activate once you are connected to the internet.

 

Then you can install the drivers and available software from your PC's support page.

HP Recommended
 
Hi, I tried your solution - received the following error:

 

 0x80042405 - 0xA001A.  Tried this soution - received same error.  This is ridiculous.  Hours spent on this - junk HP.

 

  Windows 10 Media Creation Tool Error: 0x80042405 - 0xA001A 

Greetings,

 

Recently, I have seen many people inquiring about this error regarding the Media Creation Tool. I myself got this error when I try to create a bootable USB drive (aka Create an Installable Media).

 

Here's what I tried:

 

Reformatting USB drive to FAT32

Deleting files

Tried to locate and run Setupprep.exe (I couldn't find this file in C:\\$Windows.~BT\\Sources or anywhere)

Change Startup Type of Update-Related Services (Startup Type: Manual -> Automatic)

Uninstalled and Reinstall Windows 10 Media Creation Tool

Made sure my USB is above 8Gb as instructed by the tool (it is 15Gb)

 

The Fix (for me at least):

1. Download the Windows 10 Media Creation Tool directly into the USB drive that you want to use as a bootable device (meaning you download the Tool into the same USB you chose to use as an Installation Media). If you already downloaded the tool on your PC's Desktop, copy it into your USB.

2. Run the Tool directly from your USB, meaning you open File Explorer, locate the MediaCreationTool.exe in your USB and double-click to run it.

 

The installer should then create an Installation Media/Bootable USB.

 

Hope this helps!

 

Cheers,

 

Tom

 

 

 

 

 

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Discussion Info
Last updated July 29, 2018Views 161,008Applies to: 
HP Recommended
Reformatted USB without quick format. Ran cmd under admin. Copied medial creator files over to USB drive and ran it from USB. Did the trick. All works. Thanks.
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