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HP Stream Laptop 14
Microsoft Windows 10 (64-bit)

Hello 

I keep trying to reset this laptop that I bought offline to factory. Remove Everything!! Each attempt I have made says Additional disk space needed (1.87GB) This number changes each time I try to reset to factory!! I have cleaned every program non essential and the same message appears. Can anyone help???

1 REPLY 1
HP Recommended

@DWTucker61 

Stream laptops are notorious for being unable to do factory resets due to insufficient disk space.

 

However, here are some things you can do to recover some of the disk space:
http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html
http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/

Also, the community Win10 Forums has the following suggestions:
https://www.tenforums.com/tutorials/83441-free-up-drive-space-windows-10-a.html

In addition, I have found the utility Cleanmgr+ to have LOTS of options for removing Windows junk, including log files. I use it practically every day. You can get it from here: https://www.getclone.app/download/category/11-cleanmgr

Also, there is a freeware app known as Wise Disk Cleaner. I use it every day to get rid of junk files: https://www.wisecleaner.com/wise-disk-cleaner.html



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