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Jlynnstark Honor Student
Honor Student
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HP Stream so t turn on

HP Stream
Microsoft Windows 10 (64-bit)

My laptop was giving me following message and now will not turn on. 3B0EFB44-C7D9-4A1F-B3D4-56655F41BDBB.jpeg

Received several of these messages and 

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Distinguished Professor
Distinguished Professor
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Message 2 of 3
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HP Recommended

HP Stream so t turn on

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:

http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe


Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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Jlynnstark Honor Student
Honor Student
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Message 3 of 3
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HP Recommended

HP Stream so t turn on

Thanks Lil Boy Blue. Unfortunately all the suggestions did not work. Hopefully HP will get back to me soon.  

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