HP Support Assistant Battery Check Cycle Count

[Kevinv20]

Hi guys, 

So recently I had used HP support assistant to find my cycle count. When I had used it a week ago it had said something over 400. However, both yesterday and today when I went to check my cycle count it had stayed at 0/1000 even though I had recharged it. This is bothersome as I'm thinking of replacing my current battery as it seems my laptop is dying a lot faster than usual.

[WAWood]

@Kevinv20 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.